1. Understanding square metres and broadloom metres

Carpet is generally made 3.66 to 4 metres wide. This is called a broadloom metre, or may be called a lineal metre. One broadloom metre is a section of carpet 1 metre in length x 3.66 metres across. A square metre is 1 metre wide and x 1 metre long. Prices are sometimes quoted in square metres, but carpet has to be purchased in broadloom metres.

2. Can reflected room colours and lighting alter the shade of my carpet?

What seems to be the right colour in the showroom, can look quite different in your home. This is because your walls and ceiling colours will blend the reflected light with your carpet colour. Window and lighting positions can all play a part in the final laid colour. We can explain how to correct these variations.

3. Unskilled layers do exist!

A skilled and professional layer is most important, so that your installation remains stable for the life of your carpet. Some people select their preferred floor covering and arrange for their own laying. This could lead to an unskilled installation done at a “price”. We have skilled installation personal and make sure we are using the latest seaming/joining technology (where the seam actually becomes stronger than the carpet).

4. Vacuuming and cleaning techniques for different carpets

Maintaining that wonderful look of your carpet is important. However, not knowing simple techniques for vacuuming, and cleaning up those unavoidable spills could cause problems if you don’t know what to do. Ask us for some tips and hints that will keep your carpet looking wonderful for a long, long time.

5. How it’s joined is important!

Carpet can be laid in many ways. Placing less joins in less noticeable locations can add greatly to the attractiveness of your new carpet. Be aware that the lowest price could provide too many joins placed in unsightly locations.

6. Think about underlay quality

There are many different grades of quality in underlays. Your selected carpet laid on a lower grade of underlay may reduce your cost, but can have a direct bearing on your overall underfoot comfort, as well as the general life of your carpet. There should be a correct balance of firmness and softness relative to the quality and usage of the carpet that you have selected.

7. Do you believe floor covering salespeople?

It’s up to you to assess the quality of the information the salesperson is giving you. This is not because the salesperson will necessarily mislead you, but simply because they don’t have to live on or with the floor covering in your home. An experienced floor covering sales consultant will want to know quite a bit about you, your lifestyle and personal preferences, before making a considered professional recommendation. This makes sure there is a correct analysis in their understanding of what you want, balanced with your price range to achieve a result that’s “just right” for you.

8. Have you seen the twins?

You may have seen “exactly the same” carpet in another store, or so you think. Carpet mills can and do produce copies of certain colours, styles and designs of competitive products in the market place. To the untrained eye, and from one store to another they can look the same, however, you must be aware that pile height (the actual height of the carpet), and fibre content (what it’s made of) can vary, producing a look-alike carpet that could be inferior. It may or may not be ultimately suitable for your requirements. Carpet backings and adhesives can also vary.